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Mobility access

Wheelchairs and lifts

Manual wheelchairs and rollators (wheeled walkers) are available to borrow free of charge on a first come, first served basis for the duration of a visit. Mobility scooters can be used in the Palace grounds, and are permitted in the Palace providing they can fit in the lift – the lift measures 108cm in depth by 107cm in width and has a weight limit of 375kg.

The Palace lift

The Palace lift ©

Access

There are 27 steps in the Great Staircase. If you require step-free access please speak to a Warden.

The Great Staircase.

The Great Staircase. ©

There is no wheelchair access to Mary, Queen of Scots’ Chambers, which are accessed via a steep spiral staircase consisting of 25 steps. A virtual tour is available using the computer screen in the Great Gallery.

Stairs to Mary, Queen of Scots’ Chambers

Stairs to Mary, Queen of Scots’ Chambers ©

Flooring and Surfaces

The floors inside the State Apartments are either wooden or carpeted with thick pile carpet.

©

The floor in Holyrood Abbey has gravel chippings.

Holyrood Abbey.

Holyrood Abbey. ©

As the Palace is an historic building, the floors may be uneven so please take care.

 

Respite seating

Benches are available in the Forecourt, Abbey Yard and in the Gardens during the summer months, and in the State Apartments all year round. There are café facilities at the Café at the Palace in the Mews Courtyard.

The Café at the Palace.

The Café at the Palace. ©

Assistance animals

Assistance animals are welcome and water is available on request.

 

Shops

The shop is located opposite the Café and next to the entrance to The Queen’s Gallery. The shop is on one level with wooden flooring.

The Palace shop.

The Palace shop. ©

Toilets

Accessible toilets are located in the Mews Courtyard, opposite the café, and in The Queen’s Gallery.

 

Parking and transport

The nearest disabled parking bays are located on Horse Wynd, just outside the Palace. For further information please see map & directions.

For more information or to feed back please e-mail [email protected]