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Blind or partially-sighted


There are 27 steps in the Great Staircase.

The Great Staircase.

The Great Staircase. ©

Mary, Queen of Scots’ Chambers are accessed via a steep spiral staircase consisting of 25 steps.

Stairs to Mary, Queen of Scots’ Chambers

Stairs to Mary, Queen of Scots’ Chambers ©


On dull weather days the light levels in the Palace can be very low.

Flooring and surfaces

The floors inside the State Apartments are either wooden or carpeted with thick pile carpet.


The floor in Holyrood Abbey has gravel chippings.

Holyrood Abbey.

Holyrood Abbey. ©

As the Palace is an historic building, the floors may be uneven so please take care.


Descriptive Audio Tour

A complimentary descriptive audio tour is available in English. Non-descriptive audio tours are also available in:

  • English
  • French
  • German
  • Spanish
  • Italian
  • Japanese
  • Chinese
  • Brazilian Portuguese
  • Russian
The audio tour collection point.

The audio tour collection point. ©

Guided tours

Verbal description tours run on selected dates throughout the year. Please check our What's on section or contact the Learning Bookings team on +44 (0)303 123 7324 or [email protected] for more information.


Assistance animals

Assistance animals are welcome and water is available on request.



The shop is located opposite the Café and next to the entrance to The Queen’s Gallery. The shop is on one level with wooden flooring.

The Palace shop.

The Palace shop. ©


Accessible toilets are located in the Mews Courtyard, opposite the café, and in The Queen’s Gallery.

For more information or to feed back please e-mail [email protected]